David grew up here in Tampa, FL. He started his journey at IPD in 2010 in the call center and has over time made his way up to General Manager & is now a Senior Partner as well.
He enjoys a challenge and his passion and commitment to his family, IPD clients and co-workers are very important aspects of his life & career.
His down to earth and straight forward style of business will ensure that you’ll get the best customer service out there!
I have been in the direct mail business since 1998. I started off in outside sales, which lasted until 2004. After that I came inside to sell over the phone until I was blessed with my angel of a daughter. I stayed home to enjoy her for a while then came back as Production Manager. I have an amazing husband (David)!!! I love what I do and I love where I do it! IPD Rocks!! Life is good and I’m beyond blessed!!!
Favorite Quote: “Whatever you are, be a good one!”
I joined the iPD family in August of 2013 as a BDC rep and haven’t looked back. I have a passion for people and because of that I have been in customer service since 17. What I enjoy most about my job is being able to lead my team in providing outstanding customer service to the automotive dealers and customers the we serve nationwide. I’m happily married to my high school sweetheart and together we have a kitten named Chloe.
Favorite Quote: “Being happy never goes out of style” – Lilly Pulitzer
My name is Tim Leep and I am the Corporate Accounting Manager at IPD. At the beginning of my career I started working at a Regional Public Accounting Firm and upon earning certification I decided to pursue a career in a Corporate Accounting Environment in order to spend more time at home with my family. In my Corporate career I have had the opportunity to hold managerial roles in the Manufacturing, Mining/Energy, Agriculture, and Marketing sectors. I have worked for large publicly traded companies as well as smaller family owned businesses. My greatest accomplishment, however, is to have been married to my beautiful wife Tracie for 27 years and I am thankful for my two pretty and talented daughters; Ashtyn who is a junior at USF and Brelyn who is a High School Sophomore at Seffner Christian Academy. I was born and raised in West Virginia and my wife was raised in Southern Georgia. We decided to move to Florida in 2010 and we have yet to regret that decision. I am very thankful and excited to have been chosen to be a part of the IPD family and I am looking forward to making IPD even more successful in the future.
Favorite Quote: “It is a dog eat dog world out there and sometimes you feel like you are wearing milk bone underwear”. – Norm Peterson (TV Show, Cheers)
I serve as the Marketing Manager for IPD, so if you’ve ever read Dealer Solutions Magazine, watched Auto Dealer Live or any show on The Autotainment Network, then we’ve virtually met!
I’m just a millennial who’s passionate about history, marketing, web development and design. I think marketing should be something that people enjoy! That’s how we approach marketing at IPD, and that’s how we attract customers to our clients: we make it enjoyably effective.
If you’d like be on Auto Dealer Live or write for Dealer Solutions Magazine then let’s get in touch!
Originally from New Jersey, Lou moved to Tampa, FL in 2014. He has been working for iPD since 2015. He brings over 10 years of management skills to the table. Lou works in the digital marketing department here at IPD, bringing new ideas and working hard with the team to keep IPD up to date in the world of digital marketing. He is a Jersey boy at heart, but loves the beautiful warm weather and beaches here in southern Florida. He is down to earth and always willing to help anyone in need. He is never afraid to roll up his sleeves and work hard for what he wants. His commitment and passion revolve around his love for God, family, and his career.
Favorite Quote: “It’s not the voices screaming at you from the outside, but rather the voice whispering at you from the inside” – Pastor Johnny Honaker
Billy was born in raised in Tampa Florida where he enjoys working with his local church and hanging out with friends and family. Billy Currently attends Southeastern University Pursuing his bachelors In Business Administration. Billy has worked in the car industry in the past and looks forward to helping dealerships all over the country find solutions to becoming more successful and reaching their set goals.
I chose to join iPD in September 2016 because it’s a company that has a strong desire to see the goals of dealers across the nation come true. I was born and raised in Newport, RI and moved to Lakelaked, FL in 1995, where I pursued my Bachelor’s in Theology.I have amazing wife and a little girl named Jericha AKA “my little lady” I love dearly. My free time is spent doing crossfit and spending time with my family.
Ezra handles all of the audio, video, and photography for IPD. In high school, he took multiple art, video, and photography classes that advanced his skills in a very short amount of time. He has been with the company since 2015. He started out working in the BDC and after showing interest and talent in marketing, he was brought onto the team in early 2016. He works on all media projects and also produces the weekly web show “Auto Dealer Live.” His interests include fashion, new age hip hop, and various styles of art.
Since joining IPD in 2015, I have had the opportunity to cultivate unique ideas into creative applications. Originally from Rochester, New York, the World’s Image Center, and the home of one of the great icons of photographic world, Eastman Kodak, I have spent 13 years as a graphic designer located in West Central Florida and have established a permanent home in the Tampa area. My wish is to continue spreading the love of great design and to surround myself by good people.
Favorite Quote: “Permanence, perseverance and persistence in spite of all obstacles, discouragements, and impossibilities: It is this, that in all things distinguishes the strong soul from the weak.” – Thomas Carlyle
I was born and raised in Florida and went to Seffner Christian Academy for my whole life.
I am currently a senior at USF, about to graduate with my Bachelors in accounting. After that I will be pursuing my CPA license. I’m also the accounting assistant at IPD, and I’m so grateful to have the opportunity to work here. It has really helped with my degree.
Favorite Quote: “Never place a period where God has place a comma.” – Gracie Allen
Hi I’m Shannon, the director of first impressions and the executive assistant to the CEO. I’m originally from Georgia, and have been with the IPD family since 2014 and in the auto industry since 2008. I love God, and serving his people, which is why I LOVE what I do.
Favorite Quote: “But ye are a chosen generation, a royal priesthood, an holy nation, a peculiar people; that ye should show forth the praises of him who hath called you out of darkness into his marvelous light” – 1 Peter 2:9 King James Version (KJV)
I have been with iPD since 2010 and I am a part of the accounting team. I am driven, organized, and eager to help. I love coming to work every day surrounded by friends and family. Growing up around iPD, as the family business I have seen us grow and achieve so many things. I am grateful to be a part and so excited to see where we go. iPD is the place to be and I have never seen a company culture so diverse and fun.
Favorite Quote: “Don’t dig up in doubt, what you planted in Faith.” – Elisabeth Elliot
My name is Brett and I have been at iPD since 2012. What I enjoy most about my job is the family-oriented feel throughout the office. In addition to working in the Business Development Center, I enjoy cooking, exercising, and adding to my collection of tattoos.
Favorite Quote: “You can design and create and build the most wonderful place in the world, but it takes people to make the dream a reality” – Walt Disney
Many people ask what it means to be a good customer service representative. That is not the question they should be asking. What they should be asking is “What does it mean to be a good person?” What my fellow colleagues and I do is not only assist people with their vehicle needs, but to give them a better understanding and peace of mind. All in all, is that not the endgame of what we are doing here?
I have a good amount of experience trying to find out what makes the mind of a customer tick. Not just in the retail industry, but also the automotive industry on the side of vehicle servicing/restorations and as a pest control technician spanning the last eight years or so. I would like to think I know how important it is to treat someone who is calling in or picking up a phone call well.
I am originally from the Republic of the Philippines and moved over to the United States at a young age. I’ve seized every opportunity I could to better myself both physically and mentally, from sports to intellectually challenging myself by seeking an MBA (which I am currently in my second semester of pursuing).
I am very easy to talk to and love a good laugh whenever and wherever I can find it, but am also compassionate to the needs of those around me. If I can help in any way, you know where to find me.
Favorite Quote: “No matter how the wind howls, the mountain cannot bow to it.”
I have been in the customer service industry since I was 15. I have been in the call center atmosphere since I was 18 and have done everything from basic phone skills to assisting and coaching others on calls and being in charge of quality control. I am married to a wonderful man and have a beautiful daughter named Leah. I am currently in college towards a new degree to further my career.
Favorite Quote: “In order to rise from its own ashes, a Phoenix first must burn.”
Hello, I am Evan Anaya. I work in the Business Development Center (BDC) at IPD as a Representative. I have been working for iPD since 2006. I have been here throughout the development, evolution and implementation of the BDC Department. The BDC is a fantastic support for our Sales Department.
It has been a rewarding and interesting experience.
We are at the point where we are able to meet and exceed all expectations ever needed in a BDC for automotive dealerships. We complete the package for Mailology.
Favorite Quote for the BDC: “Keep Smiling and Dialing…” It’s amazing you can actually hear us smiling while we are talking on the phone; It’s an attitude that transfers through our voice!
I chose to join the iPD team in 2017 with the intention of working with a great call center team whom I can assist in growing an excellent company. My free time is mostly spent writing articles and music. I would like to go back to school at some point.
Hi I am Janice Cook, I am a native Floridian. I have been working at IPD since 2006 as A BDC Representative. I love coming to work every day with a smile on. I am all about family.
Cindy Fontaine has worked as a Customer Service Representative for IPD since 2011. She moved to Florida in January of 2011 where she and her husband established a church in the area. Prior to moving to Florida, Cindy was a licensed private investigator and worked as a Field Representative for Daniel Crandall Law Office in Virginia. She was also a teacher in a Bible School for 10 years. She and her husband have traveled to several countries doing missionary work and are currently working in Southwest China doing mission and humanitarian aid work. Cindy is married and has 3 sons and 9 grandchildren.
I moved to Florida from upstate New York when I was a child with my family. I love Florida. I love my church and IPD families. I have 2 grown sons and 2 nearly grown grandsons. I have worked in many facets of customer service for many years, and have decided to settle down and finish my work career with IPD.
Hola, I am a bilingual representative in the BDC department. I am originally from Orlando, FL however was looking for a better opportunity and relocated to Tampa and was blessed to encounter this position at iPD. I am currently in school to become a medical assistant and enjoy doing makeup tutorials and shopping online in my free time. I’m super bubbly and genuinely enjoy making people happy even if it’s something as small as saying “I hope you have a great day”. I think Wawa is the best gas station ever and yellow is such a pretty color just because it’s unique.Favorite Quote: Makeup is life #canitakeaselfie
I’m a very outgoing person and a really awesome guy once you get to know me!
I am a professional CHH (CHRISTIAN HIP-HOP) Artist and I love what I do here at iPD.
I’m very passionate about what I do and most of all I serve the king of kings and Lord of Lords.
Jesus Christ! May God continue to bless you in everything that you do.
Thanks for Reading!
Favorite Quote: “With great power…..Comes great responsibility” – Stan Lee
Relocating from Puerto Rico to Tampa I was given the opportunity to work at iPD. Being part of iPD is being part of a great family. Before working with iPD I had 6 years experience in sales and customer service while finishing a Bachelor’s Degree in Biology from University of Puerto Rico, Bayamon.
Favorite Quote: ‟Intelligence without ambition is a bird without wings” – Salvador Dali.